Things We Like
Gorgeous looking website and user interface
Totally lag-free performance and gameplay
Generous welcome bonus
Withdrawal limits can be negotiated
Quality of customer support is excellent
Things We Do Not Like
Game selection lacks some of the big-name titles
Bonus cash can only be used for slots and scratch cards
Deposit and withdrawal options are a bit sparse
First withdrawals can take up to four days or more to process
No phone support is provided
Live chat isn't available around-the-clock
At A Glance - Important Facts
Year Established - 2012
Operator - Caddell Limited N.V.
Average Payout - 97.68%
Mobile Platforms -
Manual Flush - No
Live Dealers - No
Licences - Curacao
Playgrand Casino Bonus Offers
Up to £250 total bonus
£10 Minimum Deposit
35 x Bonus + Deposit Wager
How to Redeem:
Automatic after registration
The Bonus and Deposit has to be waged 35 times before a withdrawal is allowed.
If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.
Don't make excessively large bets with the bonus
This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions
You can't play either slots or video poker double up features with this bonus.
Bonus Abuse and Related
Bet size restrictions
Playgrand Casino Promotions
Games and Software
Playgrand Casino FAQs
Bonus cash credited to your account can only be used in slots and scratch card games. If you use the bonuses in any other game without having made a deposit or having an account balance of ‘zero’ you will get an error message stating that you have insufficient funds in your account.
Loyalty points are earned simply by playing the games. Some games come with more corresponding loyalty points than others. Points can later be redeemed for bonus cash.
Withdrawals typically take two working days to process. However, first withdrawals are subject to a one-time identity check and are withheld for 48 hours. It is only then that the typical two working day processing period begins. The casino is currently working on speeding up the withdrawal process.
|Ownership and Reputation||3.50|
|Licensing, Auditing and Associations||4.00|
|Bonuses and Promotions||5.00|
|Software and Games||3.50|
|Banking and Withdrawals||3.50|
|Support and Communication||4.00|
|Usability and Design||4.50|
|Mobile Experience and Features||4.50|
|Supported Currencies||Australian Dollar, Canadian Dollar, Euro, UK Pound Sterling, US Dollar|
|Other Betting Products||None|
|Casinos From the Same Operator||21 Casino, Hello Casino|
|Bonus restrictions at associated casinos||There are no restrictions in respect of claiming bonuses at associated casino sites.|
|Affiliate Program||PlayGrand Affiliates|