Casilando Casino Review

Another new brand in the Cadell stable, which ensures excellent service.

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1 Great Bonus

Up to £300 Match bonus + 90 Free Spins.

Ryan's Thoughts"You get 10 free spins out the gate which is a good start. The casino has a familiar feel, which we have become used to fro the Cadell operated sites. Important things like withdrawal turnaround times stack up with the best. Very impressed."

  • Things We Like

  • Multi-provider game portfolio, including 27 jackpot games

  • Belongs to a reputed and experienced operator

  • Social interaction through Facebook, Twitter, and Instagram

  • Online, live casino and mobile casino

  • Generous welcome bonus offer with reasonable wagering terms

  • Things We Do Not Like

  • Neteller and Skrill deposits do not qualify for the first deposit bonus

  • No multi-tiered VIP Program

  • Few video poker games

  • At A Glance - Important Facts

  • Year Established - 2017

  • Operator - Imperium Network Solutions Ltd

  • Average Payout - 96.50%

  • Mobile Platforms -

  • Manual Flush - No

  • Live Dealers - Yes

  • Licences - Curacao, United Kingdom

Casino Overview

Casilando has an aristocratic feel as the gaming interface appears has been specially developed for "kings & queens" as per the online casino claims. As soon as players login to their accounts, the first thing they will see is the size of the total jackpot, which at the time of writing is €7,764,614 and rising.

At a Glance: Casilando Casino is operated by White Hat Gaming Limited, an aggregator of online casino games from multiple providers and a supplier of online casino gaming platforms. White Hat Gaming Limited operates Casilando for Caddell Limited N.V., a company based in the UK and licensed by the UK Gambling Commission. White Hat Gaming Limited is based in Malta and operates in compliance with the gambling regulations of Malta.

To interact with a customer care representative instantly, they only have to click on the "Talk to Me" link at the top of the homepage. Alternatively, they can visit the online casino's Facebook, Instagram, and Twitter accounts.

Verification Checks: The online casino may conduct verification checks on newly registered accounts. Players have to verify their email address by clicking on an activation link in the casino's first email to them. Casilando may recruit third parties to confirm players' identity, age, payment details, address, or any other information provided. The online casino may require players to provide copies of documents to assist in verification. In case of UK players, the online casino will suspend accounts if it is unable to complete the verification check within 72 hours of the player's first deposit.

Privacy and Security: Casilando uses a variety of security measures to protect players' personal information from unauthorized use. All the data on the casino's secure pages is encrypted with the help of the latest Secure Socket Layer (SSL) technology. The casino's server reads this data with a private key. In simple words, player's personal and financial information is converted into a code that can be accessed only with the help of a password or a key.

Responsible Gambling: Casilando advises its customers to gamble within their bankroll limits. To help them do so, it provides the following player protection tools:

  • Deposit Limits
  • Game Time Reminder
  • Account Closure
  • Time-out of Take a Break
  • Access to Account History
  • Self-exclusion

The online casino has also partnered with a number of organizations to provide assistance to problem gamblers.

  • BeGambleAware
  • GamCare
  • Gamblers Anonymous (UK)
  • Gamblers Anonymous International Service Office
  • GamBlock

Prevention of Underage Gambling: Players need to be above 18 to play at the online casino. To prevent the entry of underage customers, the online casino encourages parents to use the following filtering solutions:

  • Net Nanny
  • Cyber Sitter
  • Better Internet for Kids

If players feel that one of their fellow players is underage, they can immediately alert the online casino.

Casilando Casino Bonus Offers

Below you will find all the details about Casilando Casino's bonus offers, with a comprehensive analysis of the fine print.

All Bonuses: New Customers Only, Gamble Responsibly - www.begambleaware.org
  • Match Bonus

  • Up to £300 total bonus

  • plus 90 Free Spins

  • £10 Minimum Deposit

  • 35 x Bonus + Deposit Wager

  • How to Redeem:

    Automatic after registration

Permitted Games and Stake Requirements

The Bonus and Deposit has to be waged 35 times before a withdrawal is allowed.

Slots

100%

Game Eligibility Rules

If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.

Wagering Allowed / Disallowed

Don't make excessively large bets with the bonus

This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions

You can't play either slots or video poker double up features with this bonus.

What May Void the Bonus and / or Winnings

Oversized Bets

Double Up

Excluded Games

Bonus Abuse and Related

Bet size restrictions

Withdrawal Restrictions

There are no withdrawal restrictions on this bonus.

Casilando Casino Promotions

Casilando is generous with bonus offers. Here is a brief overview of the bonuses one may expect at the online casino.

10 Bonus Spins: As soon as players sign-up for a Casilando Casino new account, they will receive 10 bonus spins.

Casilando Welcome Bonus - Get Cash and Free Spins: Once players have used their bonus spins, they can claim another bonus of 100% (max €300) along with additional 90 free spins on their first deposit amounts.

Players can use their bonus spins on the following games:

  • Pyramid: Quest for Immortality
  • Joker Pro
  • Starburst
  • Fruit Shop
  • Steam Tower

To qualify for the first deposit bonus, players have to deposit at least €20. The bonus is associated with a wagering requirement of x35 the bonus and deposit amounts. While clearing their welcome bonus, players should not place a bet higher than €5.

Free spin winnings are considered to be bonus money and are capped at €50. The online casino will remove prizes that exceed this amount from players' accounts. Free spin winnings are also subject to a wagering requirement of x35.

Games and Software

Casilando Casino operates on the White Hat Gaming software platform. Since White Hat is a game aggregator, Casilando can offer games from the following providers:

  • 2By2 Games
  • Amaya
  • 1x2 Gaming
  • Aristocrat
  • Microgaming
  • Quickspin
  • Thunderkick
  • Genesis
  • NextGen
  • Leander
  • Elk Studios
  • Felt Games
  • Ezugi
  • Stake Logic
  • Multicommerce
  • Evolution Gaming
  • Blueprint Gaming

The game library is displayed on the homepage in the following categories:

Casilando Casino also offers bingo games, scratchcard games, and virtual games. Some of the recently introduced games in the portfolio are Pink Elephant, Renegades, Five Pirates, Boxo, and Planet of the Apes.

Casilando Casino Live Dealer Features

Casilando Live Casino offers a selection of 13 live dealer games from NetEnt. Some of the most popular of these games are:

  • Dream Catcher
  • Three Card Poker
  • Caribbean Stud Poker
  • Live Roulette
  • VIP Roulette
  • Caribbean Stud Poker

Mobile Casino

Casilando Mobile Casino is based on the robust HTML5 technology, which makes it a great instant play platform that is compatible with a variety of mobile devices such as Android, Apple, Windows, and Blackberry. Since the mobile casino is instant play, players don't have to download any native casino gaming app. They just have to login using existing details and load the games on their browser.

The quality of the mobile casino is just as good as the quality of the desktop casino. Mobile players can also claim 10 bonus spins on registration plus the welcome bonus package of up to €300 plus 90 bonus spins. The can gain access to featured games such as The Invisible Man, Fruit Warp, Starburst, Dead or Alive, Immortal Romance, Thunderstruck II, Luck of the Irish Fortune Spins, and Genie Jackpots.

Loyalty

As soon as players make their first deposit at Casilando, they will receive 500 loyalty points. They can earn loyalty points for wagering real money too. The number of loyalty points that can be earned depends on the amount wagered and the type of game played. As soon as they earn 250 points, they can redeem them for €1 in bonus money.

Players can redeem a minimum of 1000 loyalty points to a maximum of 10,000 loyalty points at a time. The bonus money has to be played through 35 times before it can be withdrawn.

Cashier and Banking

Customer funds are safe at Casilando because the online casino maintains player funds in a separate account and doesn't mix them with operational funds. Players can use the following banking methods to load their accounts and withdraw winnings:

  • Visa
  • MasterCard
  • Trustly
  • Giropay
  • Sofort
  • PaySafeCard
  • Skrill
  • Neteller
  • Bank Wire
  • Interac Online

The online casino processes withdrawal requests only after conducting a thorough verification check. As far as possible, withdrawals are processed through the same method used to make deposits. Players can withdraw a minimum of €30 at a time. The time required to process funds depends on players' country of residence, banking method, and financial institution. If players win more than €100,000, they will receive their payments in monthly instalments of 10% of the prize won for 10 months.

Payment Methods Accepted

Withdrawal Turnaround Details
Reversal Period 24 - 48 Hours
Manual Flush No
Max cashout amount None
E-wallets Between 24 hours and 2 days
Debit and Credit Cards Between 3 days and 5 days
Bank Transfers Between 4 days and 5 days
Checks N/A

Casilando Casino FAQs

What should I do if I forget my login details?

Players can sometimes get mixed up with the Casilando online username and password. There is no need to panic, as one can easily reset their password, provided they remember their exact username. However if you have forgotten your username, then you will not be able to proceed with an automatic reset. Players will have to get in touch with a customer care representative to reconnect and reactivate their account.

Do I have to pay any commission for deposits and withdrawals?

Making deposits and withdrawals is absolutely free at Casilando Casino.

I won a progressive jackpot, but did not receive any winnings. Why did this happen?

If you live in restricted jackpot territories such as Azerbaijan, Japan, India, Qatar, Malaysia, or Tunisia, you can play progressive jackpot games, but cannot win the progressive jackpot.

How do I contact customer care at Casilando?

You can either launch the live chat window or send an email to support@casilando.com. Support is available 24/7 at Casilando.

Do I have to download any software to play at Casilando?

You do not have to download any casino software as Casilando is a 100% instant play online casino.

More Information

Supported Currencies Australian Dollar, Canadian Dollar, Euro, New Zealand Dollar, Norwegian Krone, South African Rand, Swedish Krona, UK Pound Sterling, US Dollar
Supported Languages
Software Platforms
Other Betting Products Live Casino
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Bonus restrictions at associated casinos There are no restrictions in respect of claiming bonuses at associated casino sites.
Affiliate Program Branders Partners

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